The consumer needs shaping innovation in hygiene
The holistic challenge
“Hygiene is complex – it’s not a single problem,” says Corey Naab, Market Segment Leader at DuPont Industrial Biosciences. At the heart of the hygiene challenge, however, is a simple truth: consumers want more than clothes just appearing to be clean.
“We are focusing on the holistic sensory impact. It’s the new industry battleground.”
Corey Naab
Market Segment Leader, DuPont Industrial Biosciences

Naab says that the industry needs to create products that satisfy this demanding market. For this reason, DuPont is focusing on developing new hygiene solutions that deliver positive laundry experiences. “We are focusing on the holistic sensory impact,” says Naab. “It’s the new industry battleground.”
Emotional value
Understanding the motivation of consumers is central to DuPont’s strategy. It’s all part of what Naab calls the greater ‘emotional value’ of new hygiene solutions.
Defined by sensory experiences, DuPont is focused on four hygiene challenges:
1. Permastink
Current surfactants and other detergent cleaning agents often struggle to penetrate synthetic, hydrophobic fabrics, leading to persistent and unpleasant odor DuPont calls Permastink.
2. Low temperature funk
Washing at low temperatures isn’t always sufficient to deal with certain gram-positive bacteria. If left to grow, they can cause nasty smells, a particular problem in the developing world where laundry often takes place at ambient temperature.
3. Air dry stench
Leaving washing to dry in the air can result in the development of unpleasant, ‘musty’ smells. It’s an issue in small apartments where people don’t have the space for a dryer, or where consumers can’t afford one.
4. Machine odor
Biofilms can grow on any surface that’s wet, which makes a washing machine the perfect environment for them. The films can produce unpleasant aromas, which can transfer to wash items.
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